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Table 1 Overview of data collection instruments

From: Enhancing empathy in healthcare: mixed-method evaluation of a pilot project implementing the CARE Approach in primary and community care settings in Scotland

Baseline questionnaire

Post-pilot questionnaire

Post-pilot interview topics

Relevant previous training

Self rating based on CARE measure

Reasons for participation

Reasons for participating

Self rating on various statements related to communication skills

Available support (facilitators only)

Self rating based on CARE measure

Self rating on improvements in knowledge, skills and practice

Experience of facilitation (facilitators only)

Self rating on various statements related to communication skills

Most and least useful aspects of approach

Staff recruitment and engagement (facilitators only)

Anticipated achievements

Views on practical arrangements

View on the approach

Perceived barriers to implementation

Views on manual, materials and clips

Barriers and facilitators

Concerns regarding the approach

Were expectations met?

Impact on knowledge, skills and practice (of self and wider team)

Vision of success

Requirements for implementation

Views on level of success