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Table 2 Data extracts highlighting problem-focused coping

From: Appraising the situation: a framework for understanding compassionate care

FG2 P1: “I guess it’s again communicating, going back to the start and working out why they haven’t followed that method.”
FG4 P3: “Sometimes you have to try scare tactics when you’ve had so many incidents and problems, you can say I know what this is gonna lead to if you carry on – amputation…I resort to that sometimes if I’m not getting through to them.”
Int 3: “I think it’s just trying to understand where that person is at the moment and what they are physically capable of and just saying…well I appreciate that and in the ideal world this, this and this should happen, but actually today we’ll concentrate on this one element.”
Int 9: “It’s trying to tease out from them what changes they are willing to do, what’s realistic for them and working with them…bring that motivation in…at the end of the day you can only do what you can do and being practical about things that you can change.”